Privacy

What we collect

The details you send in the quote form or by email/WhatsApp — name, business email, company, country, quantity, product details, notes you send, and any files you email or send us on WhatsApp.

Why

To answer your request and to quote and fulfil orders.

Sharing

We do not sell your data.

Your rights

You can ask to see, correct or delete your data at aaron@northmelonjewelry.com.

Controller

Northmelon Jewelry / Meizhou Xuchang Jewelry Co., Ltd. (梅州旭昌首饰有限公司), Dabu County, Meizhou, Guangdong, China

Analytics

We use Google Analytics to understand website usage and measure inquiry and WhatsApp interactions.

How long we keep inquiries

For inquiries that do not lead to an order, we generally keep the record for up to 24 months after the last meaningful communication. We may remove it earlier when it is no longer needed. Records needed for an ongoing relationship, order fulfilment or legal obligations are handled separately.

This is our inquiry-management policy, not a promise of automatic deletion. You can ask us to review, correct or delete your information at aaron@northmelonjewelry.com.